Exceeders, Transformation | 1 min read
Can a company cut costs, bring more sales, shorten the growth cycle, and increase profit?
What if I tell you that this is very possible with Exceeders and that it is exactly what will happen when we leverage the collective strength of Exceeders’ partners, and their assets.
In the past, channel partners used to get decent profits by selling for big, international vendors. In todays transformation margins are becoming smaller, and the survival risks are growing.
The solution to this dilemma is to bring on a new breed of vendors who are willing to allocate higher margins to channel partners. However, recruiting and selling for these vendors may pose a challenge as customer buying patterns have gone through a massive shift over the last few years. Specifically, the fine line between marketing and sales is almost invisible. Today, digital marketing is essential for successful sales.
In reality, recent studies show that 70% of buying decisions are made before the sales person talks to the customer, and with time, this might rise to 100%. Buying decisions are now based on digital marketing, and the ready availability of online content. Channel partners should introduce a minimum of four new marketing functions to successfully sell new products in the future. Building and mastering these four functions requires big investments in money and time, so how can we overcome this challenge?
Enter Exceeders. We have been preparing for this transition and these new requirements for quite some time. In the last years, as the market continued to change, we decided we would not sit back and become obsolete, like much of the technology that has not evolved and improved. We have been honing and taking our marketing skills to the required level.
We help you leverage your strength… Improve customer experience to generate more profits
Functions:
Visit www.exceeders.com for more information
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Originally published Nov 21, 2018 1:32:03 PM, updated July 24, 2019
Topics: Exceeders Transformation
2 min read
We live in a time that is characterised by a major technology takeover, a time experiencing the 4th industrial revolution. Companies that want to survive and evolve must keep track of technology breakthroughs, because as we’ve come to know, technology can make or break a company’s success.
In light of that, it is imperative to always look forward in anticipation and not just wait for a trend to start “trending”. We have created a list of what we speculate to be the major technology trends of 2020 that everyone should keep an eye out for.
No matter how much technology advances, it is agreed that no single tool can replace humans. Most organisations out there are already familiar with automation, which involves automating simple tasks that require processes with predefined rules and structured data. The idea of HyperAutomation, on the other hand, involves a combination of tools that together result in the creation of an organisation’s digital twin, which allows for the automation of more complex work.
According to Gartner, combining robotic process automation, intelligent business management software, and AI enables organisations to visualise how functions, processes, and key performance indicators interact to drive value.
Allowing this digital twin to become an integral part of the HyperAutomation process as it provides real-time continuous intelligence about the organisation will enable more informed decision making. Successful automation involves several key factors: discover, analyse, design, automate, measure, monitor, & reassess.
An example of a tool that is designed based on these factors would be Exceed’s ESP.
While Blockchain was first developed back in 1991, it came to life with the introduction of Bitcoin in 2009. The idea of bitcoin mimics printed currency in the transactional sense, but instead of being regulated by a central bank or government, bitcoin is regulated by a network of computers. Blockchain is the protocol on which bitcoin is built.
In the simplest terms, Investopedia defines Blockchain as “a distributed, decentralised, public ledger”, which translates to digital information (blocks) that are stored in a public database (chain). While blockchain is beneficial in peer to peer transactions and small-scope projects, it remains immature for enterprise deployments due to technical issues.
However, market speculations anticipate it to be fully scalable by 2023. According to research conducted by Gartner, “true blockchain will have the potential to transform industries, and eventually the economy, as complementary technologies such as AI begin to integrate alongside blockchain.”
Can Machines Think?
AI involves designing “human-like” machines that are able to perform tasks requiring intelligence. Machines are built to mimic processes and tasks that involve recognition of images, speech, or patterns & decision making. Those processes include acquiring information and rules, using those rules to reach conclusions, & self-correction.
Unlike traditional coding, the computer creates instructions for itself using machine learning algorithms rather than having humans write those instructions. To demonstrate the effect of AI, take google translate for an example.
When it first went live, google translate used to have more than a million lines of code (human-created instructions). Currently, google translate has 500 lines of code due to machine learning. However, while it is expected to overtake every industry, one must understand its limitations.
Knowledge in AI comes from data, and for the machine to be accurate, it must read from accurate data. While businesses have been understanding what AI can and can't achieve for the past few years, it expected that the future points towards a time where machines are appointed not only all of the physical work, as they have done since the industrial revolution, but also the mental work involving planning, strategising, and making decisions.
Sources:
https://www.investopedia.com/terms/b/blockchain.asp
https://www.gartner.com/smarterwithgartner/gartner-top-10-strategic-technology-trends-for-2020/
https://www.simplilearn.com/top-technology-trends-and-jobs-article
2 min read
GITEX 2019 has finally concluded. We had five power packed days of action, business networking, and meeting new partners and clients. We spent last week full of conversations and experiences around innovation, technology, and future.
In case you were not able to attend GITEX 2019, we are afraid - you really missed out! 😉
But don't worry, here is a run-down of what went down at GITEX 2019 and what is new for Exceeders this and next year.
As we mentioned in our GITEX preview post, we launched our flagship product, Exceeders Collaboration Agreement aka, ECA app. ECA app launch was an instant success and within the first three days of launch, the app became #3 trending app for its category.
In short, ECA is a comprehensive app for both Android and iOS. It offers users access to over 300 IT solutions and providers. With just a few clicks, IT leaders around the world can connect with Exceeders’ partners and start collaborating with them to grow their own organisations.
Want to benefit from ECA and Exceeders network? Download app here.
Speaking of Exceeders network and partners
Just like last year’s edition, at GITEX 2019 we welcomed exciting new partners to our network.
Vestigos
We announced our partnership with Vestigos Consulting Services represented by Mr. Stelios Leftheris. Vestigos is a leading consulting firm that specialises in helping startups develop their products and acquire funding. Vestigos will support and connect with all startups within Exceeders ecosystem.
FlairsTech
We also signing a partnership with FlairsTech. FlairsTech is a leading IT provider helping organisations digitally transform their workplaces and employee experiences.
NESICON Middle East
NESICON Middle East and Exceeders also became partners at GITEX 2019.
NESICON is an agile Information Security Intelligence company that serves a niche market in Middle-East and Africa for business that seek top quality information security services for their organisation.
Cloud Solutions
We are now partners with Cloud Solutions. Cloud Solutions was represented by their CEO Ajith TK at GITEX. Cloud Solutions aims to help SMEs in the UAE - digitally transforming their operations.
Exceeders and Diyar United Company are now partners officially. Mr Saed Zaidan, Director, Business Development joined us at the Day 2 of GITEX.
Diyar offers IT services including Microsoft solutions to help businesses in Kuwait enrich their portfolio & bring value and help them accelerate their digital transformation.
Ubility
We are now official partners with Ubility. Together, Exceeders & Ubility will provide top of the line AI solutions that help out customers & improve their customer, supplier and employee experience.
eCity Oman
eCity is another new partner added to Exceeders network. We are delighted to announce our partnership with eCity for IT Services to help bring its portfolio of innovative solutions to the Omani SME Market.
GetBEE
We're so proud to be partners with GetBEE - Bringing Expertise Everywhere. GetBEE gives its customers the tech to drive better results digitally.
Sahab Smart Solutions
Exceeders and Sahab Smart Solutions are official partners now. Together we will expand Sahab's portfolio of innovative solutions to organisations in Sharjah and help them transform digitally.
CNS Middle East, one of the biggest SI in the GCC is now an Exceeders partner. CNS, was repped here by Mr Hatem Hariri at GITEX. CNS focuses on enterprise and public sector around the GCC region.
We are now official partners of Cork Information Technology a channel in Bahrain providing ERP solutions- represented at GiTEX by Managing Director, Raju M V.
Jathwa Technologies
At Gitex we also became partners with Jathwa Technologies, an emerging ICT provider from Saudi Arabia. Represented at Gitex by Salem al Enezi, President, Jathwa provides top solutions in CustomerExperience, DataAnalytics, & smart mobility.
We are proud to announce that our education startup, Nadrus, was acquired by the Omani Society for Education Technology (OSET).
An education initiative by Exceeders, Nadrus aims to bridge the gap between formal education and the market skill demand. It currently serves about 200,000 Arabic speaking learners and more than 150 educators in fields ranging from Microsoft Excel and Photoshop, to Android application development and programming.
All in all, we had an incredible week at GITEX 2019. We are thankful to our hardworking team, all our partners who visited us, and everyone who came by and made our day.
Now the countdown to GITEX 2020 begins already. ⌛
2 min read
So you have invested in a cool new IT technology for your business. All is going great, except...your employees are not using it yet. 😥
Employee adoption is one of the biggest challenges in digital transformation for any organisation. Getting new software into your organisation can boost your entire business' operations. It can increase productivity, generate more leads, improve customer service and help the C-suite make better decisions.
Employees are the key to adopt new technology and to the successful digital transformation of your organisation. The sooner the new technology becomes part of the day to day work routine in your organisation, the better.
Make sure that you inform your employees properly of all the advantage of the new technology. Will this new tool save them time (or nerves), will it boost their productivity? Or will it alleviate their stress job-related and make their work-flow more efficient?
Paint a detailed picture for them because they probably will not know this at an early stage. Once they become aware of all the benefits associated with the new software, they will be more likely to get on board.
Humans are creatures of habit. It is not as easy as you may think for some of us to adopt new tools and gadgets. This especially true if your team has been working with the same workflow and tools for the past several years.
So before giving them deadlines or ultimatums, put yourself in their shoes. Consider their age and general attitude towards change. Are they young and grew up with digital technology? Or are they enthusiastic about new technologies? Based on this information create the best possible plan and timeline for the adoption of the new IT technology.
You may notice that each employee may have a different speed of adopting and becoming proficient with the new system. And that's okay. Just make sure to give your team a reasonable timeline to switch over to the new tool.
Find a team member who is known to be great with new technology and assign them the role of a champion. Seek their help in promoting, training and gathering employee feedback on the new software.
Having a relatable influencer can positively impact the attitudes of the employees and help them transition in a much easier way.
Encourage your team members to train and adopt the new tool. Reward those that do adapt quickly and use the new technology at work. These incentives can be gift cards, perks, swag, or anything that really excites the employees about the new transformation.
In conclusion, introducing new technology to your team can be demanding and difficult, especially when it comes time to motivate employees to use it. But with a little tact, patience and empathy you and your team can get there. Besides this, don't forget to make it a fun process for your team. And they will reward you with cooperating and getting on board with you and the new technology.
Are you currently struggling to implement new technologies in your company?
Learn how Exceeders' Technology Adoption Program (Ta7awul) can help your employees get on board with the new technology at your organisation.
Exceeders: Connecting businesses with hundreds of innovative IT providers for cost-effective digital transformation.